Q. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.
Q. HOW SECURE IS MY ONLINE ORDER?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
Q. HOW DO I CHANGE OR CANCEL MY ORDER?
We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.
Any cancellation made after an order has been placed, will be subject to a cancellation fee of $0.5 regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations.
Please note that any orders that have already been packed or shipped cannot be cancelled.
Q. WHEN WILL MY ORDER ARRIVE?
Our current delivery time is 7-10 days. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country.
Q. CAN I USE SEVERAL DISCOUNT CODES IN ONE ORDER?
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
Q. DO I NEED TO HAVE AN ACCOUNT TO ORDER?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
Quick checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions
"Designing Light, Defining Spaces."
At Morsale, we believe that lighting is more than just a functional necessity—it's the cornerstone of design that elevates the beauty of any space. Since our founding in 2015, we’ve been passionate about bringing luxurious, high-quality lighting solutions into homes, redefining the way people illuminate and decorate their spaces.
OUR STORY
Since our founding in 2015, we’ve been passionate about bringing luxurious, high-quality lighting solutions into homes, redefining the way people illuminate and decorate their spaces.
OUR MISSION
To transform interiors with lighting that speaks of sophistication, quality, and innovation. We’re here to help our customers create spaces that reflect their unique style and aspirations.
OUR PROMISE
We’re not just about selling lighting—we’re about creating an experience. From your first visit to our website to the moment your fixture brightens your space, we’re here to support you with exceptional care and expertise.
Why Morsale Stands Apart
At Morsale, we take pride in being far more than just a retailer—we are creators. Unlike dropshipping companies, we oversee the entire production process, ensuring the highest standards of quality and craftsmanship. Every piece in our collection is meticulously handcrafted in our dedicated factory by skilled artisans who bring years of expertise and passion to their craft. This allows us to maintain full control over the design, materials, and production, ensuring that each item meets our exacting standards. When you shop with Morsale, you’re not just buying a product—you’re investing in a piece of art that has been thoughtfully and ethically made to transform your space.
Why Choose Morsale?
Exquisite Craftsmanship: Each piece is designed with precision and crafted to perfection, ensuring unmatched quality and beauty.
Customization at Its Best: We offer tailored solutions to meet the specific needs of your space, making your vision a reality.
Exceptional Service: From free shipping to hassle-free returns, we are committed to providing a seamless and enjoyable shopping experience.
Sustainability Matters: Our designs incorporate energy-efficient technologies, combining luxury with environmental consciousness.
Lighting Your World
Let’s Create Something Extraordinary
We’re not just about selling lighting—we’re about creating an experience. From your first visit to our website to the moment your fixture brightens your space, we’re here to support you with exceptional care and expertise.
We’d Love to Hear From You!
At Morsale, we value your feedback and inquiries. Whether you have questions about our products, need assistance with an order, or want to explore customization options, our team is here to help. Fill out the form below, and we’ll get back to you as soon as possible. Let’s brighten your space together!